Cookies & Tracking

Cookie Policy

Last updated: November 20, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them).

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility.

  • Authentication cookies
  • Security cookies
  • Session management

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Google Analytics
  • Page load performance
  • Error tracking

Functionality Cookies

These cookies allow our website to remember choices you make and provide enhanced, more personalized features.

  • Language preferences
  • Theme settings (dark/light mode)
  • Region settings

Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad.

  • Advertising networks
  • Conversion tracking
  • Retargeting campaigns

3. Third-Party Cookies

We use services from third-party companies that may set cookies on your device. These include:

  • Google Analytics: To analyze website traffic and usage
  • Stripe: For payment processing
  • Intercom: For customer support and chat
  • Social Media Platforms: For social sharing features

These third parties have their own privacy policies governing their use of cookies.

4. Cookie Duration

Cookie TypeDuration
Session CookiesUntil browser is closed
Persistent CookiesUp to 2 years
Analytics CookiesUp to 2 years
Marketing CookiesUp to 1 year

5. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies
  • Clear cookies when you close your browser
  • Delete existing cookies

Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner where you can choose which types of cookies to accept.

Opt-Out Tools

You can opt out of specific tracking technologies:

6. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly. This includes:

  • Staying logged into your account
  • Remembering your preferences
  • Personalized content recommendations
  • Analytics and performance tracking

7. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal. Currently, there is no industry standard for how to respond to DNT signals. We do not respond to DNT signals at this time.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. We will notify you of any significant changes.

9. Contact Us

If you have questions about our use of cookies, please contact us at:

  • Email: info@orchidsw.com
  • Phone: +91 9079 00 3238
  • Address: 13 Laxmichak Parsa Bazar Patna