Legal

Terms of Service

Last updated: November 20, 2025

1. Acceptance of Terms

By accessing and using Orchid Software's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily use Orchid Software's services for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to decompile or reverse engineer any software contained in Orchid Software's services
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

3. Service Description

Orchid Software provides software development and SaaS services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

4. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password.

5. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Orchid Software and its licensors. The service is protected by copyright, trademark, and other laws.

6. Payment Terms

Some parts of the service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis. Billing cycles are set on a monthly or annual basis, depending on the type of subscription plan you select.

A valid payment method is required to process the payment for your subscription. You shall provide accurate and complete billing information.

7. Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Upon cancellation, you will continue to have access to the service until the end of your current billing period.

We offer a 30-day money-back guarantee for new subscriptions. If you are not satisfied with our service, you may request a full refund within 30 days of your initial purchase.

8. Limitation of Liability

In no event shall Orchid Software, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

10. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: info@orchidsw.com
  • Phone: +91 9079 00 3238
  • Address: 13 Laxmichak Parsa Bazar Patna